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Whether you have questions about cold plunges, saunas, or your recent order, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Handling typically takes 1 to 3 business days, with transit times of 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
We want you to be completely satisfied with your wellness investment. If something is not right, please contact our team within 30 days of delivery so we can walk you through the return or exchange process.
Can I exchange my product for a different model?
Yes, exchanges are available for items in their original condition. Reach out to our support team and we will help you find the right cold plunge, sauna, massage chair, or red light therapy panel for your space.
What power requirements do your saunas and red light panels need?
Power specifications vary by model and size. Each product page lists detailed electrical requirements so you can confirm compatibility with your home setup before ordering.
How do I choose between a cold plunge and an infrared sauna?
Cold plunges and infrared saunas serve different recovery and relaxation purposes. Our team can help you understand the benefits of each so you can choose the best fit for your wellness routine.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our wellness specialists aim to respond to every inquiry within one business day.
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Thoughtfully Curated
Every cold plunge, sauna, massage chair, and red light panel is selected for quality and performance.
Free Continental Shipping
Owned and operated by Green Hart Wellness, we offer free shipping on most orders within the Continental U.S.
